NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nigel_Holland
Nov 17, 2019Guide
XR700 r-apps not loading
Hi Guys, Looking for some help on r-apps not loading on the XR700. I see there is a closed thread on this already but does not give me much information. Is anyone able to help on this one? ...
- Nov 17, 2019Hi Nige, what pages is this happening on? In System Information on the R-App panel, change in the options the retries to 5 instead of 3 and then reboot the router.
Hartsgrove
Feb 27, 2020Apprentice
OK I think the emails might’ve got twisted up from all the aggravation and frustration. Netgear gave me a software version 1.22 that seems to be more stable with keeping me connected online. The one you gave me the 1.24 the r apps is fixed But it keeps dropping Internet connection and I have a super high paying no matter what game I play and Geo filter doesn’t work at all.but it keeps dropping Internet connection and I have a super high paying no matter what game I play and Geo filter doesn’t work at all. If I turn Geo filter on and make the circle as big as a globe I can’t even load into a game of fortnight or call of duty in filtered mode if I turn off filtered mode and putting on spectating it still don’t work with the circle open as wide as the globe. If I delete my Xbox out of the Geo filter all my games work but the thing is high 50-60-70 and the game is lagging. That’s all mom on the 1.24. The 1.22 has the same geo filet problems but it Stays connected online longer. I’ve had Xfinity here so many times and they have cleared their side they give me a written letter indicating if they come back they have to charge me a fee because there’s nothing wrong on their side.So long story short the 1.24 that you sent me did fix the r apps I sent you and another duma os guy a privet message but it only fixed the f apps issues not the geo filter and random disconnects.
Netduma-Fraser
Feb 27, 2020NetDuma Partner
I think it would be beneficial if you could create a new topic for and include screenshots of all the Device Manager (tree and table view so I can see all the devices you have and how they are connected), the full QoS page and the Geo-Filter page how you have them setup at the moment. As well as also the Internet Setup page and WAN page from Settings. Then I can have a look and see if there is anything that could be done differently.