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Forum Discussion

Nigel_Holland's avatar
Nigel_Holland
Guide
Nov 17, 2019
Solved

XR700 r-apps not loading

Hi Guys,   Looking for some help on r-apps not loading on the XR700. I see there is a closed thread on this already but does not give me much information. Is anyone able to help on this one?     ...
  • Netduma-Fraser's avatar
    Netduma-Fraser
    Nov 17, 2019
    Hi Nige, what pages is this happening on? In System Information on the R-App panel, change in the options the retries to 5 instead of 3 and then reboot the router.
Hartsgrove's avatar
Hartsgrove
Apprentice
Mar 18, 2020
Should I send the pics to your inbox? Also take a pic of every setting on every page?
Netduma-Fraser's avatar
Netduma-Fraser
NetDuma Partner
Mar 18, 2020
If you could just make a completely new topic with all the information about what is happening etc. More screenshots couldn't hurt so if you want to do that but primarily Device Manager (table and tree views), QoS, Geo-Filter and Internet and WAN Settings pages to start with. By making a post it allows other users to help if they can as well as my other colleagues to continue to help.