NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nigel_Holland
Nov 17, 2019Guide
XR700 r-apps not loading
Hi Guys, Looking for some help on r-apps not loading on the XR700. I see there is a closed thread on this already but does not give me much information. Is anyone able to help on this one? ...
- Nov 17, 2019Hi Nige, what pages is this happening on? In System Information on the R-App panel, change in the options the retries to 5 instead of 3 and then reboot the router.
gregorywelch
Jun 14, 2020Guide
For me, this hotfix addressed the r-apps not loading.
Aardappel
Jun 18, 2020Tutor
Once again, I am back on the forum. It may not be a surprise but once again i have troubles with my €500 router.
I have patched, updated and reset my router but AGAIN i have problems loading my R-Apps...
Im really getting annoyed by this and if this problem persists i am forced to bring it back to the store.
Even though the official warranty is expired, this is a NON FUNCTIONAL router and they are forced to take it back and i will be refunded for the full amount.
netduma dev's
Please make your **bleep** work and help your customers!!!
Jeff
- Netduma-FraserJun 18, 2020NetDuma PartnerSorry to hear you're having the issue again .24 should have resolved that. I would recommend you sign up for the 3.0 beta so you can see if it's fixed there and if not it provides the perfect opportunity to provide feedback. The beta will kick off soon - XR500 has already begun for a first group of testers. http://www.netgearinnovation.com/dumaos-beta/index.html
- AardappelJun 18, 2020Tutor
Thank you for your response Netduma-Fraser
I have subscribed for the 3.0 betá and i hope the first testers can test in the very near future.
I will leave my router as it is at the moment. I have no time/patience to re-do all configs i've made again.
- Retired_MemberJul 11, 2020
I think everyone with this issue should describe Netgear's and NetDuma's lack of support here: