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Forum Discussion

Nigel_Holland's avatar
Nigel_Holland
Guide
Nov 17, 2019
Solved

XR700 r-apps not loading

Hi Guys,   Looking for some help on r-apps not loading on the XR700. I see there is a closed thread on this already but does not give me much information. Is anyone able to help on this one?     ...
  • Netduma-Fraser's avatar
    Netduma-Fraser
    Nov 17, 2019
    Hi Nige, what pages is this happening on? In System Information on the R-App panel, change in the options the retries to 5 instead of 3 and then reboot the router.
Netduma-Fraser's avatar
Netduma-Fraser
NetDuma Partner
Jun 18, 2020
Sorry to hear you're having the issue again .24 should have resolved that. I would recommend you sign up for the 3.0 beta so you can see if it's fixed there and if not it provides the perfect opportunity to provide feedback. The beta will kick off soon - XR500 has already begun for a first group of testers. http://www.netgearinnovation.com/dumaos-beta/index.html
Aardappel's avatar
Aardappel
Tutor
Jun 18, 2020

Thank you for your response Netduma-Fraser 

I have subscribed for the 3.0 betá and i hope the first testers can test in the very near future.

I will leave my router as it is at the moment. I have no time/patience to re-do all configs i've made again. 

 

  • Retired_Member's avatar
    Retired_Member
    Jul 11, 2020

    I think everyone with this issue should describe Netgear's and NetDuma's lack of support here:

     

    https://edelson.com/contact/