NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XR700 Router Reset Itself
I just had a major problem with my new Netgear router. It stopped responding to any attempt to communicate with it and appears to have factory reset itself, partially. It's a Nighthawk XR700 Pro ...
It's impossible to say why it happened from what you've mentioned, without having some information during the time it happened. Should it happen again find out what IP your PC has when connected via ethernet by doing ipconfig in command prompt. Whatever it says for the gateway try accessing using that IP.
The fan will spin if it gets hot enough but it's not like a computer fan, it won't be very loud. You can adjust the fan settings from routerlogin.net/debug.htm but this isn't necessary to do. First though upgrade to this latest firmware https://kb.netgear.com/000061714/XR700-Firmware-Version-1-0-1-24-Hot-Fix then I would suggest doing an immediate factory reset to ensure no issues carry over and then monitor it to see if it happens again.
The fan will spin if it gets hot enough but it's not like a computer fan, it won't be very loud. You can adjust the fan settings from routerlogin.net/debug.htm but this isn't necessary to do. First though upgrade to this latest firmware https://kb.netgear.com/000061714/XR700-Firmware-Version-1-0-1-24-Hot-Fix then I would suggest doing an immediate factory reset to ensure no issues carry over and then monitor it to see if it happens again.
Okay, I'll try all of that and let you know what I find. Thanks