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Forum Discussion
Aadlon
May 25, 2021Aspirant
XR700 Router stopped broadcasting SSID/no wifi
I See Netgear Closed This Original Thread With No Solution.. Support Was No Help. Told Me To Take It To Best buy Or Something To See If They Could Fix It. Was Told It Is A Common Problem And They ...
Aadlon
May 28, 2021Aspirant
I originally reply as a PM by accident. Below was that message.
Re: XR700-netduma os
The wifi lights for the 2.4 & 5G band are off. 60Ghz band light on. Cleared browser Cache. Loaded "hotfix". After still no luck, tftp the factory original firmware back to device. Unit goes through wizard but won't load the dumaos apps. It gets stuck on the "dumaos not loaded yet! don't worry we will redirect you shortly" Tried multiple times multiple reboots, multiple firmwares, tried enabling wifi in the advanced console window and rebooting. "I think the wifi options for 2.4 and 5 might have been grayed out. Can't remember but still didn't work. Netgear support told me to take it to Bestbuy... They don't fix them... Really???
Re: XR700-netduma os
The wifi lights for the 2.4 & 5G band are off. 60Ghz band light on. Cleared browser Cache. Loaded "hotfix". After still no luck, tftp the factory original firmware back to device. Unit goes through wizard but won't load the dumaos apps. It gets stuck on the "dumaos not loaded yet! don't worry we will redirect you shortly" Tried multiple times multiple reboots, multiple firmwares, tried enabling wifi in the advanced console window and rebooting. "I think the wifi options for 2.4 and 5 might have been grayed out. Can't remember but still didn't work. Netgear support told me to take it to Bestbuy... They don't fix them... Really???
Netduma-Liam
May 28, 2021NetDuma Partner
Thanks for providing more information.
So the main issue is that you are unable to access the interface? Or you are able to acces the interface but it doesn't appear to be loading properly?
Do you still have internet access through the XR?
If you access the XR through the Nighthawk App on a mobile device, are you still seeing the same issue?