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Forum Discussion

bengalvfan2's avatar
bengalvfan2
Tutor
Oct 25, 2018

XR700 Slow speedtest

I got my XR700 gaming router with firmware version 1.0.1.2 today and my speed test is about half as what they should be.    I have QOS turned off and only get about 400 Mbs down over LAN   Wh...
Troubleshooting
slompochomp's avatar
slompochomp
Guide
Oct 26, 2018

Also maybe Hard Reset the modem and or check the dBmV levels on your modem; they should be within -7 to +7 dBmV. 

Netduma-Fraser's avatar
Netduma-Fraser
NetDuma Partner
Oct 26, 2018
Is this over WiFi or directly connected through ethernet? If QoS is off then DumaOS shouldn't be the cause. May need to give the router the MAC address of your previous router.
  • bengalvfan2's avatar
    bengalvfan2
    Tutor
    Oct 26, 2018

    "Is this over WiFi or directly connected through ethernet? If QoS is off then DumaOS shouldn't be the cause. May need to give the router the MAC address of your previous router."

     

    This is over a LAN connection, not wifi. 

     

    I am not sure what you mean by giving my router the MAC address of my previous router. 

    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      Oct 26, 2018
      Every device has a unique address called the MAC address to identify it. Sometimes the ISP doesn't like it if you connect a new router to their modem. Looking on your previous router for its MAC address and input that into Settings > Internet Setup so it appears to be the old router from modem perspective.
      • iamsotorious's avatar
        iamsotorious
        Aspirant
        Jan 14, 2019

        did you ever find a fix for this? i just bought this router and im getting 400mbps out of my 1000mbps.

         

        I have searched every corner of the web and then some. Im about ot break this modem over my knee and sprinkle the pieces of this router all over netgears lawn.