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Forum Discussion
PhantomHelix
Jan 27, 2020Star
XR700 Unacceptable Wifi issues
Details: XR700 connected to Hitron DOCSIS 3 4582 cable modem XR700 is connected to Hitron's port 1 to XR700 Internet port, Hitron port 1 is in bridged mode bypassing internal management I have ...
Netduma-Fraser
Jan 28, 2020NetDuma Partner
Are you using Smart Connect for WiFi? If so disable this and then manually connect to 2.4 or 5GHz, do they connect properly then? Have any WiFi settings been changed before that issue occured?
- PhantomHelixJan 28, 2020Star
Well that did work after two rounds of rebooting all devices and resetting all devices to 2.4ghz
and No absolutely nothing changed before this happened, I believe we had power interuption in my neighborhood though
guess I am going to have to get a tesla powerwall as primarily a whole house UPS
- Netduma-FraserJan 28, 2020NetDuma PartnerIt might have gotten confused with Smart Connect enabled, monitor it and let us know if it occurs again now that you've disabled that.
- PhantomHelixFeb 02, 2020Star
simply rebooting the XR700 causes devices to not be able to connect, My Iphone 11 Pro Max and iPad Pro both show in orange under the ssid name that it connects to the router but has no internet connection when ethernet devices connected to it do
I have manually changed the channels on 2.4/5 and 60 ghz and it changes nothing now, this router has to be borked