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Forum Discussion
XR700 Unacceptable Wifi issues
Details: XR700 connected to Hitron DOCSIS 3 4582 cable modem XR700 is connected to Hitron's port 1 to XR700 Internet port, Hitron port 1 is in bridged mode bypassing internal management I have ...
That is quite an odd issue, nothing that could be affected by a settings change on the router that I could think of. You could try connecting wireless devices to the guest network and see if that helps. For the Switch, does it occur in all the LAN ports?
As for the switch it is the ports with devices connected. I have not tried plugging something into any of the opened ports when the problem occurs. I just know that any device connected wireless and to the switch at the time the power flickers on and off, will not connect until I reboot the router. These are any devices connected to power when the flicker occurs. Phones, tablets work fine on both bands. I also have an old GS108 connected to UPS and any device connected to it will still function. But I did have the same issue with the GS108 when it was connected to the surge protect side of the UPS. All device would loose connectivity when the power flickered which the GS108 would reboot. I moved it to the battery backup side of the UPS and the problem went away. I have factory reset the router and used pretty much the defaults and re-flashed the firmware. Same results. This passed 2 weeks I have had to reboot the router 3 times to get wireless devices working again place the devices plugged into the GS308.
- I'm not sure what I can suggest on this front, I think it will require more investigation. I would recommend making a ticket with Netgear directly, it could be a hardware fault in which case they could offer a replacement.
http://support.netgear.com/Unfortunately to place a ticket with netgear would mean having to purchase a service contract. The only thing on warranty is hardware till Dec. Before it can be warrantied by replacement you have to go through troubleshooting first which requires the service contract which they will make the determination if it is warrantied to be replaced (catch 22). It was recommended to search forums for possible solutions. I concluded the only solution would be to put the router on the surge protect side of the UPS so when power is lost the router will reboot, resolving any of the connection issues. Or go back to the old router and try selling the xr700 and take the loss.
- That might do it, if not, perhaps ChristineT or DarrenM or Christian_R could help with replacement without using their service.