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Forum Discussion
XR700 Unacceptable Wifi issues
Details: XR700 connected to Hitron DOCSIS 3 4582 cable modem XR700 is connected to Hitron's port 1 to XR700 Internet port, Hitron port 1 is in bridged mode bypassing internal management I have ...
Sense going to the latest firmware version for the XR700 (1.0.1.34), the wireless has been crashing out several times. It went fine at first but now the last couple days its been crashing. The wireless is lost both 2.4 and 5ghz but wired connections remain. Give it a little more time and the router itself would reboot. Or I had to reboot.
I been working from home but primarily been using the wired connection. So the wireless is not hit to hard. Not sure what could be making it crash out, not to mention it rebooting. And I do not see any issues relating to heating problems. When it was upgraded to .34 I had done a hard reset and reconfigured all over again. I just do not have the time to do this all over again nor can rely on this much anymore. I’ll be replacing it with my old R8500 putting this XR700 on the shelf until I can see a firmware version that appears to resolve all the issues this device has to offer. I been using netgear devices for a very very long time and this by far has been a complete waste.
- Sorry to hear that is still happening. I think that is probably the wise thing to do in this situation and wait to see if the 3.0 helps with the issue.
Later on I had discovered the issue I was having was worse than expected. Once I got everything back up and running for the time being with the xr700 so I could work, later I found that Port Aggregation was not working and a portion of my wireless devices would not reconnect. Then I found out only my main PC and my work laptop only had internet access. These 2 devices are hard wired. Everything else was offline, wired and wireless devices. This time I had to power off by the button and unplug power. Gave it about 20sec and plugged it all back in. Some of my wireless devices did reconnect, others I had to redo their connections. But everything else was good and the aggregation came back.
The issues with the devices not reconnecting seems to be the router maintaining the device in memory. And when maybe it tries to reconnect, it sees its already connected and will not let it back on. But that theory kind of goes away when I see my work laptop show up on the site grid(Device Manager) 3 times. All 3 the same except IP. A complete power off clears them out.- It's pretty well established that the dhcp server is failing. There's a pretty bad memory leak in the firmware and and it's marking and assigning dhcp IP addresses it starts writing to out of bound addresses and kills other parts of the software at the same time. That's why the reboots don't help. It needs a firmware rewrite to give full control back but it's only a matter of time before it will do it again.
