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Forum Discussion
PhantomHelix
Jan 26, 2020Star
XR700 Unacceptable Wifi issues
Details: XR700 connected to Hitron DOCSIS 3 4582 cable modem XR700 is connected to Hitron's port 1 to XR700 Internet port, Hitron port 1 is in bridged mode bypassing internal management I have ...
Netduma-Fraser
Oct 16, 2020NetDuma Partner
Sorry to hear that is still happening. I think that is probably the wise thing to do in this situation and wait to see if the 3.0 helps with the issue.
blackn6345
Oct 16, 2020Guide
Later on I had discovered the issue I was having was worse than expected. Once I got everything back up and running for the time being with the xr700 so I could work, later I found that Port Aggregation was not working and a portion of my wireless devices would not reconnect. Then I found out only my main PC and my work laptop only had internet access. These 2 devices are hard wired. Everything else was offline, wired and wireless devices. This time I had to power off by the button and unplug power. Gave it about 20sec and plugged it all back in. Some of my wireless devices did reconnect, others I had to redo their connections. But everything else was good and the aggregation came back.
The issues with the devices not reconnecting seems to be the router maintaining the device in memory. And when maybe it tries to reconnect, it sees its already connected and will not let it back on. But that theory kind of goes away when I see my work laptop show up on the site grid(Device Manager) 3 times. All 3 the same except IP. A complete power off clears them out.
- RamjetXOct 16, 2020StarIt's pretty well established that the dhcp server is failing. There's a pretty bad memory leak in the firmware and and it's marking and assigning dhcp IP addresses it starts writing to out of bound addresses and kills other parts of the software at the same time. That's why the reboots don't help. It needs a firmware rewrite to give full control back but it's only a matter of time before it will do it again.
- blackn6345Oct 16, 2020Guide
Yes memory leak is what I was trying to think of just couldn’t get the words out. Been one hell of a week. This has been an issue in the past with other netgear routers but have not seen it this bad. In the beginning I should have known there were going to be problems when I went from the R8500 to XR700. I always keep the wireless the same so I do not have to reconfigure the wireless devices. So I always setup the new exactly like the old and use the old as a backup. This time when I put the XR700 into play, the wireless devices would not sync. I actually had to reconfigure each one over again and had to reboot the router several times until they all got connected properly. I should have none then there was going to be problems…ugh