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Forum Discussion
mxa
May 10, 2019Tutor
xr700 wifi disconnecting
I made another post but I dont see it in the main forum so trying again here.
I am continuously getting wifi dropouts for certain devices. If i reboot the router or disconnect the device from the w...
- May 10, 2019
Did you factory reset and setup from scratch after applying v20? I would try this if you didn't reset.
mxa
May 10, 2019Tutor
What Firmware is currently loaded?
I am on the latest and have also tried downgrading to no avail
What is the Mfr and model# of the ISP modem the NG router is connected too?
Verizon ONT I-211M-L
What devices do you have connected to the XR router?
I have a NAS connected to ports 1 and 2 using LACP, a few pcs, and some security cameras on wired lan. For wireless I have many devices: laptops, phones, smart devices (probably over 50)
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Auto ( 9 ) | 149+153(P)+157+161 |
Any Wifi Neighbors near by? If so, how many?
I have a 6-7 neighbors but dont think this doesnt have anything to do with interference since my old router had no problems using any channel.
Is Smart Connect or Beamforming enabled?
Yes they are enabled but the issue persists with these settings off as well
FURRYe38
May 10, 2019Guru - Experienced User
Try setting manual channel 1, 6 or 11 on 2.4Ghz. 9 Should not be used as a primary channel.
Let us know if disabling SC help any.
- mxaMay 10, 2019Tutor
I went ahead and changed it again and it made no difference as expected. Changing the 2.4g wifi channel makes no difference esp since the issue occurs on 5g devices as well. Enabling disabling smartconnect makes no difference, I am not willing to make that change again since I have just finished reconfiguring all my devices to use one SSID. Many devices show connected but no ip address assigned, some will connect for awhile (have an ip address) then disconnect randomly. This is happening on any wifi channel I choose.
- Netduma-FraserMay 10, 2019NetDuma PartnerDowngrade to one of the previous firmwares as they may be more stable for you, possibly .8
- mxaMay 10, 2019Tutor
I have tried .8 and that did not help, I also tried 0.20 and that caused more issues (DNS stopped working).