NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
kratch
Dec 12, 2018Aspirant
XR700 wired connections failed
I have been using a R7000 router for several years and just upgraded to a XR700 2 days ago.
Setup was easy, dumaOS is awesome, and I got open NAT on 4 XBOX one consoles!
Well, today all wired por...
dmiller68
Dec 21, 2018Aspirant
I have the same problem it appears to be DHCP issue. Every few days none of my wired devices can get addresses. Seems like a bug in there code somewhere. I was coming on here to see if there was a work around other then rebooting it which is what I do right now. I have 15-20 devices hardwired and another 20+ on wireless. I wonder if they are not doing large volume testing.
Netduma-Fraser
Dec 21, 2018NetDuma Partner
If it's DHCP, set static IP addresses for your wired devices, does that then resolve the issue?
- dmiller68Dec 24, 2018Aspirant
Sure that would be an option. Perfer them to fix it.
- kratchDec 27, 2018Aspirant
Customer support said that this had happened 'several' times and asked if I would try some beta firmware. I told them I didn't pay $500 to beta test an unfinished product. They said they would replace it, but wanted my credit card info to send a replacement. I said forget it and returned it to amazon. What happened to netgear? They used to be good.
- FURRYe38Dec 27, 2018Guru - Experienced User
The credit card information was for a cross shipping of a new router to you. If you failed to return either router back to NG, then they would have only chanrged you then. This is normal for NG and other router Mfr with dealing with RMA and cross shipping products.
Good Luck.
kratch wrote:
Customer support said that this had happened 'several' times and asked if I would try some beta firmware. I told them I didn't pay $500 to beta test an unfinished product. They said they would replace it, but wanted my credit card info to send a replacement. I said forget it and returned it to amazon. What happened to netgear? They used to be good.