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Forum Discussion
ih8troubleshoot
Apr 16, 2020Initiate
XRM570 having problems with discord ever since I installed new router
Hi guys, I installed my XRM570 and ever since then I've been having problems hearing people in discord. My friends can hear me just fine, but when they talk they cut in and out. I call it "roboting" b...
- Apr 17, 2020
I feel dumb. I updated my intel ethernet connection driver and its seems to be working fine now. Thank you for the reply.
FURRYe38
Apr 16, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and Extender? 30 feet is recommended in between XR router and EX to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and EX.
Netduma-Fraser
Apr 16, 2020NetDuma Partner
That is really strange that it works in game but not in the lobby, do you have the Geo-Filter enabled at all at this phase? Might be that when you go in game you force a connection to them that just being on Discord doesn't force.
- ih8troubleshootApr 17, 2020Initiate
I feel dumb. I updated my intel ethernet connection driver and its seems to be working fine now. Thank you for the reply.
- FURRYe38Apr 17, 2020Guru - Experienced User
Glad that was a easy fix. Please mark your thread as solved so others will know.
Enjoy. :smileywink: