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Forum Discussion
Carnaged
Sep 22, 2020Tutor
XRM570 iPhone disconnects from WiFi.
Hi, I have noticed that sometimes even when my iPhone has good signal strength, between 2/3 bars it will randomly drop the WiFi and go to 4G. I have the 2.4ghz and 5ghz seperat3d and usually keep my...
Netduma-Fraser
Sep 22, 2020NetDuma Partner
5GHz does have less penetration through walls so that can happen, you shouldn't notice it on 2.4GHz. Should also help to use a WiFi analyzer and find the least congested channel to put the 5GHz on.
- CarnagedSep 22, 2020Tutor
Hi and thanks for the reply,
My 5ghz is on 105 DFS and there isn't anyone else on that frequency, should the iPhone change to the EX7700 or would it have to be really low signal to move itself? I have noticed if I am near and the phone screen sleeps when it wakes it will move to the EX7700.Im assuming if I used smart connect it would probably just go to 2.4 rather than switching to the EX7700.
- Netduma-FraserSep 22, 2020NetDuma PartnerOkay using a DFS channel isn't great and could be the issue. Go to the next best non DFS channel and see if that works. It should switch to the next strongest signal that it can.
- FURRYe38Sep 22, 2020Guru - Experienced User
What is the distance between the XR router and the XR7700 extender. 30 feet or more is recommended between the XR router and EX extender.
Netduma-Fraser wrote:
Okay using a DFS channel isn't great and could be the issue. Go to the next best non DFS channel and see if that works. It should switch to the next strongest signal that it can.