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ashdave's avatar
ashdave
Follower
Aug 25, 2020

XRM570 Nighthawk Connectivity to ISP modem

Hi All. I just bought one of these (am based in UK). My wall box from where I receive broadband/internet does not have an ethernet port. The internet comes in via a phone line, to an ISP provided modem. From that modem I have attached an ethernet cable to the Nighthawk router.  On my wifi networks I see Netgear 28 and can connect to it but i get no internet. To get the internet I still have to connect to my ISPs network, which is VodaphoneXXXXXX.  Is this correct?

And when I plug in the Nighthawk extender, what network should that connect to? Netgear or Vodafone?

 

thank you

Ashok

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Aug 25, 2020

    What ISP provided modem do you have? if its a modem/router combo device you have a couple options. 

    1. put the combo device in modem only/passthrough mode. Contact your isp with help with that. 

    2. put the netgear in access point mode. it disabled the routing functions of the netgear

    3. put the netgears IP address into the isp supplied devices dmz. 

    This prevents you from running a double nat. https://kb.netgear.com/30186/What-is-Double-NAT

     

    The extender should be connected to the netgear for the best perforance. 

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Aug 25, 2020
    I believe for Vodafone that you require PPPoE. So enter as much of these as you can in Internet Setup and use 'Always Connect' Username: vodafone@vodafone.ie
    Password: broadband
    Encapsulation: PPPoE
    Multiplexing: LLC
    VPI: 8
    VCI: 35

    If that doesn't work you may need to contact Vodafone for the PPPoE details - if required to use a third party router.