NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
nuubje006
Mar 26, 2020Star
XRM570 Nighthawk Pro Gaming completely disconnects from the network
Hello, Since 2 weeks now I have been having some minor issues (lag). Already called my provider and they did not see any issues. Then I started having disconnects for extended periods of ti...
Netduma-Fraser
Mar 26, 2020NetDuma Partner
Could you clarify a little if possible please - When it disconnects does it occur on all devices including those wired and those connected wirelessly? If it is just wireless devices, remove the extender and connect them direct to the router wifi do they continue to disconnect? When you're trying to access the interface are all those devices you've tried connected to the extender or are some connected directly?
nuubje006
Mar 26, 2020Star
Hello, thank you for the quick responds.
I am having the the same problem as @mastermonopoly discribed.
All ethernet devices and wifi devices are disconnected and the router ip is not found so I can't go into to router. I wanted to add the log file but it only goes back to Thursday, March 26, 2020 18:05:44 and the issue was before that.
I was downloading 2 games and a driver package when the disconnects happened and also 3 other devices on the network. My work laptop, phone and a raspberry pi.
I had the issue before and posted the log on a forum but I can't seem to find it anywere. There were some DOS attack errors in it.