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XRM570 Nighthawk Pro Gaming completely disconnects from the network
Hello, Since 2 weeks now I have been having some minor issues (lag). Already called my provider and they did not see any issues. Then I started having disconnects for extended periods of ti...
Hello, thank you for the quick responds.
I am having the the same problem as @mastermonopoly discribed.
All ethernet devices and wifi devices are disconnected and the router ip is not found so I can't go into to router. I wanted to add the log file but it only goes back to Thursday, March 26, 2020 18:05:44 and the issue was before that.
I was downloading 2 games and a driver package when the disconnects happened and also 3 other devices on the network. My work laptop, phone and a raspberry pi.
I had the issue before and posted the log on a forum but I can't seem to find it anywere. There were some DOS attack errors in it.
When the issue occurs could you run command prompt and type ipconfig then press enter please and post the results here. Also do a ping to the router IP and post it here.
I will when I get the problem again, this might take a while, last time was 3 days ago. Thanks in advance!
- I will do the same. Mine is happening more commonly, so I may have the results in a day or two.
So it just happened again, but only briefly.
I don't see weird results. But I will now do a >ping -t 192.168.1.1 to see the result if it fails again. Also went to the logs but it's nog 19:56, problem was a few minutes earlier. But the latest log my netgear shows me is dated:
[DumaOS] DHCP lease change., Sunday, March 29, 2020 17:52:08 [DumaOS] DHCP new event., Sunday, March 29, 2020 17:52:08 [DHCP IP: 192.168.1.7] to MAC address 86:41:09:29:82:ef, Sunday, March 29, 2020 17:52:08 [admin login] from source 192.168.1.2, Sunday, March 29, 2020 17:49:50 [admin login] from source 192.168.1.2, Sunday, March 29, 2020 17:49:50
So I can't see any issue.
Ping:
Microsoft Windows [Version 10.0.18362.720] (c) 2019 Microsoft Corporation. All rights reserved. C:\Users\stefg>ipconfig Windows IP Configuration Ethernet adapter Ethernet: Connection-specific DNS Suffix . : Link-local IPv6 Address . . . . . : fe80::6039:8394:3d97:4c36%13 IPv4 Address. . . . . . . . . . . : 192.168.1.2 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 C:\Users\stefg>ping 192.168.1.1 Pinging 192.168.1.1 with 32 bytes of data Reply from 192.168.1.1: bytes=32 time<1ms TTL=64 Reply from 192.168.1.1: bytes=32 time<1ms TTL=64 Reply from 192.168.1.1: bytes=32 time<1ms TTL=64 Reply from 192.168.1.1: bytes=32 time<1ms TTL=64 Ping statistics for 192.168.1.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms
- Could you give all your devices static/reserved IP addresses please and see if it continues to be an issue after that?
Hello, sorry for the late respons I was trying to set all my IP as static, but the problem gotr worse and I didn't have internet for several days.
Turns out it was my provider that had issues, they just didn't want to admit it.
Everything is working again now, they just fooled us for 4 weeks..
Thank you for all the tips and assist.