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Forum Discussion
ryandhorn
Mar 21, 2018Guide
Yahoo and Instagram Won’t Load on iPhones and iPads
Just got the XR500 and my fiancée said Yahoo wouldn’t load on her iPhone 8. She said she couldn’t update her Instagram feed either. Used my iPhone 8 Plus and an iPad Mini and verified the same. The is...
- Mar 21, 2018
My geo filter is on no issue getting to yahoo at all on a lowly 55-16 Mbps. Have you tried just rebooting the router? It could be possibly a DNS issue but I can’t see how the router would block those two things. Is the router on the latest firmware? Have you tried a hard reset using the small recessed button on the back using a paper clip or similar object and setting up manually. Using cellular bypasses your ISP so also you could try using Google’s DNS Iinstead just to rule that out out. Google DNS are 8.8.8.8 and 8.8.4.4.
ryandhorn
Mar 21, 2018Guide
Also: No VPN and I agree with you about simple web services, doesn’t make any sense. Why would devices getting 300/50 not be able to load a webpage or refresh Instagram?
Netduma-Fraser
Mar 21, 2018NetDuma Partner
For troubleshooting purposes can you see if disabling data fixes it? Do you have those devices selected in the Geo-Filter by any chance?
- ryandhornMar 21, 2018GuideThe iPad doesn’t have data capability. The Geo Filter is on whatever the default settings are. Don’t think that should affect iPhone/iPad traffic?
- Netduma-FraserMar 21, 2018NetDuma PartnerIt's the only thing I can think of that would cause blocking. I'd recommend calling the 24/7 Netgear support line and they should be able to help. If you login here you'll find a number to call: http://support.netgear.com/
- KillhippieMar 21, 2018Prodigy
My geo filter is on no issue getting to yahoo at all on a lowly 55-16 Mbps. Have you tried just rebooting the router? It could be possibly a DNS issue but I can’t see how the router would block those two things. Is the router on the latest firmware? Have you tried a hard reset using the small recessed button on the back using a paper clip or similar object and setting up manually. Using cellular bypasses your ISP so also you could try using Google’s DNS Iinstead just to rule that out out. Google DNS are 8.8.8.8 and 8.8.4.4.
- ryandhornMar 23, 2018GuideDNS fixed it, thanks!