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PieCaptain's avatar
PieCaptain
Guide
Jun 25, 2019
Solved

yealink W52P not working when connected to my xr500

Hi, I'm having trouble with my yealink W52P  DECT phone when connected to my XR500. at the moment, i have it working by connecting it directly to my ISP modem (which is in router mode, I previously h...
  • Netduma-Fraser's avatar
    Netduma-Fraser
    Jun 25, 2019
    Sorry to hear you're having this issue! I would also recommend disabling IGMP Proxying in WAN Settings. If that doesn't work disable QoS completely in Anti-Bufferbloat options, does that resolve it?
PieCaptain's avatar
PieCaptain
Guide
Jun 25, 2019
I did try disabling IGMP, but I have not tried disabling QOS. Will try that!

Thanks
PieCaptain's avatar
PieCaptain
Guide
Jun 25, 2019

Disabling QOS did the trick!

I even re-enabled SIP ALG and IGMP and the phone still registers.

do you know why it doesn't work with QOS?
Is it fixable?

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Jun 25, 2019
    Okay that’s good news. Could you reenable QOS and then disable Traffic Prioritisation and see if it works then as that might be the part that’s affecting it.
    • PieCaptain's avatar
      PieCaptain
      Guide
      Jun 28, 2019

      That also worked! Thanks!

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Jun 29, 2019
        Okay great to hear that, so instead keep DumaOS Classified Games disabled and add any game devices with the console service and you can still benefit from the feature.