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Forum Discussion
grdmstr75
Nov 13, 2019Aspirant
YT mobile disconnects or timesout and WIFI not seperate channel
Hello, I have had this gaming router for a little while and it started having issues with mobile device with my samsung Galaxy note s9 YT (youtube) would timeout or not play videos it would work for ...
Netduma-Fraser
Nov 13, 2019NetDuma Partner
The configuring of 2.4 & 5GHz is a feature called Smart Connect - it shows as one SSID and if devices connect to it need more bandwidth for example they'll automatically switch to 5GHz without you manually switching yourself.
Given you're having this issue though I'd suggest you disable that and connect via 5GHz (depending on your proximity to the router) and see if that helps.
If connecting manually to 2.4/5GHz doesn't work then could you tell us how you have set up the QoS page please?
Given you're having this issue though I'd suggest you disable that and connect via 5GHz (depending on your proximity to the router) and see if that helps.
If connecting manually to 2.4/5GHz doesn't work then could you tell us how you have set up the QoS page please?
- grdmstr75Nov 15, 2019Aspirant
i am not using QOs with anything. i do not have Voip. only ethernet and wifi LAN. with multiple devices , pc, laptops, phone and consoles.
- Netduma-FraserNov 16, 2019NetDuma PartnerHave you tried disabling smart connect and connecting to 2.4/5GHz manually?