NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AC2200 Orbi Micro Router is denying browser access
My Orbi denies browser access. It brings up a requirement that I enter my product serial number, then asks me to verify with my security questions, then starts this same process all over again. I h...
dkkronmiller wrote:
It brings up a requirement that I enter my product serial number, then asks me to verify with my security questions, then starts this same process all over again. I have done a factory reset on the Orbi and went through the setup process again with the same result.
This reads to me like you are trying to do a password recovery. Following the factory reset, the system does definitively no longer know any answers to whatever security questions - and the default admin password credentials are in place again.