NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

nehor777's avatar
nehor777
Follower
Oct 16, 2023

Accuracy of Speedtest function of Orbi app

I regularly check the connection speed between my fiber modem my Orbi. The Orbi is connected with an Ethernet cable right to the Fiber Modem. When I use the app I get a bit of a different result than...
CrimpOn's avatar
CrimpOn
Guru - Experienced User
Feb 08, 2024

A discussion from last October may not be entirely relevant to problems being experienced today.

 

It would be helpful to have a description of what the situation:

  • Which specific Orbi system is involved?
  • What the Internet Service Provider (ISP) device is?
  • What the problem is? (The more detail the better.)

My comment (above) remains the same.  It is a bit frustrating (annoying?) that the version of Ookla Speed Test included in the Orbi firmware does not report the Speed Test server that was used:

Whereas the Windows Speed Test app clearly shows that it was using Host Sailor Ltd in Los Angeles.

 

Did both tests run against the same Speed Test server?  No idea.

muusicman's avatar
muusicman
Aspirant
Feb 09, 2024
Speeds on both my Wi-Fi and wired have reduced in the almost 10 months I’ve had fiber. It’s a small local company for the ISP. Here is the web address.

https://www.co-mo.net/

My Orbi is the RBK 852. Included is 1 RBR 850 and 1 RBS 850. When I first got connected it was lightning fast! Couldn’t believe it. Now some months later my ping on both wired and wireless has gone up and my speeds have decreaased a bit. Especially on Wi-Fi

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Feb 09, 2024

    The previous discussion may not be relevant to this most recent post about an ISP in Missouri. (correct?)

     

    One might expect that an Internet Service Provider (ISP) performance could change over time as the number of subscribers changes.  This would be a topic to discuss with the ISP technical support contact.

     

    In preparation, my approach would be to document the observed Speed Test over a period of time and ask the ISP, "what is going on?"

    • muusicman's avatar
      muusicman
      Aspirant
      Feb 10, 2024
      If I’m being honest, I don’t notice the speed drop as much on wired as I do on Wi-Fi. I got an Apple TV box for Christmas. It has a gigabit Ethernet port on it. I downloaded the speedtest app from ookla on it and when I do a speedtest using it I get 940-941 Mbps down and 940 Mbps up almost consistently. Also, it says Ping 4 ms, Jitter 0 ms, Loss 0%