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Forum Discussion

thedak's avatar
thedak
Apprentice
Jul 11, 2020

Android/iOS App won't looses connection to RBR850 (RBK853) starting with Firmware 3.2.15.25

Hi, is anyone else seeing this problem?   Starting with RBR/RBS 850 firmware upgrade to 3.2.15.25 both Android and iOS apps (adroid latest version 2.5.4.1036) loose connection to my RBR850.    After...
Chillbill90's avatar
Chillbill90
Aspirant
Aug 05, 2020

I am using the up-to-date version of the IOS app. The problem remains. Perhaps an app update for IOS is coming soon if the Android app has been recently updated.

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Aug 10, 2020

Hi Chillbill90,

 

May you confirm what Orbi app version you currently have installed? 


Thanks,

Christian 

  • Chillbill90's avatar
    Chillbill90
    Aspirant
    Aug 10, 2020
    2.6.0.12
    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Aug 12, 2020

      Chillbill90,

       

      Thanks for confirming. I'll have the information forwarded to our product teams. 

       

      Regards,

      Christian 

      • AkiGL's avatar
        AkiGL
        Aspirant
        Aug 19, 2020
        Same issue here... app won’t connect after firmware update. Latest version of the iOS app