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Forum Discussion
Anyone With A Orbi 960 Series/iOS 16.1 Having A Working Anywhere Access?
As the title implies, does anyone have a working Anywhere Access with the 960 series? There is nothing left to do on my end. I have the LATEST Orbi firmware and the LATEST iOS update. I talked to CS ...
Greene10 wrote:
As the title implies, does anyone have a working Anywhere Access with the 960 series?
Alas, no 960 or iOS here, but a question: My Orbi app connects in two ways:
- When connected to the Orbi LAN, which the app titles "Connected Locally", and
- Through the Netgear Cloud, which Anywhere Access because the device running the Orbi app can be "Anywhere" that has an internet connection. In my experience, Anywhere Access must be enabled by the user when the app is connected locally.
Does this iOS device connect to the 960 router when on the Orbi LAN?
Yes, it connects to the IPhone 14 pro max “ Local connected” perfectly to the app. Everything from the app to the dashboard works perfectly. It just the Access Anywhere feature will not enable. (Sorry, something went wrong, try again.)
This is SO screwed. Until someone who has a 960 system responds with "yes, Anywhere Access works for me" (or the opposite), I see only two options:
- Shake the hell out of the iPhone and "Report a Bug".
- If you still have some of that famous 90 days of "complimentary support", call Netgear again and ask for more specifics about "what's wrong with Anywhere Access?" i.e. this is not the "Logon timed out" issue on the Android app that got fixed this week. Is this specific to the 960 product?
Yes, I have done the phone shake a few times. I do have several weeks on the support so i will go that route. ………..I think it has something to do with connecting with the “NG Cloud”.
After three weeks of dealing with this I returned the 960 for a refund. Liked the system but I need this feature for a second home.