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Forum Discussion

biggator's avatar
biggator
Tutor
Oct 14, 2020

App and web interface - different and incorrect information

Have had an existing Orbi system for about 15 months.  One RBR50/one RBS50.   I just added a second RBS50 to my system, one is wireless backhaul and the other (after a lot of frustration) is wired....
LuizAlmeida's avatar
LuizAlmeida
Star
Nov 03, 2020

Hi,

 

I just figure out I have the same problem. :(
I don't know if the problem is the App or in the orbi firmware.

I have 1 RBR50 (firmware v2.5.2.4), 2 RBS50 (firmware v2.5.2.4 - backhaul by wire) and 1 RBS50Y (firmware v2.3.5.32).
The App show me the RBR50 status (green) but all the satellites seem to be offline (which is not true)
It's very annoying.

    • biggator's avatar
      biggator
      Tutor
      Nov 10, 2020

      Just checked - not showing up for me yet.

       

      • LuizAlmeida's avatar
        LuizAlmeida
        Star
        Nov 10, 2020

        Hi,

         

        I couldn't wait for the weekend :smileyhappy:

        I updated the my RBR50 and two RBS50. I didn't update the RBS50Y.
        I also installed my Orbi App from the scratch.
        Unfortunately, the result was the same.
        The Orbi App shows wrong information about the satellites.
        The web console shows satellites wrong versions.

         

        When Netgear is going to fix that?

         

        Regards,

         

        Luiz Almeida