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Forum Discussion
Solved
App refusing Password
Hi folks. I've had my Orbi system for years. Worked great all that time. I now have an issue where I can't access it using the App. It refuses whatever password I have. It works as usual from my...
The new app works perfectly 👍🏻
You can try resetting Orbi password or syncing app with current settings.
- Hi Furry.
Thanks.
That’s a couple of things I tried before posting. No luck though.Hello BigDingus and CreedonVelroy,
Welcome to the NETGEAR Community!
A new Orbi app version has been released to resolve this issue. Please delete your app then reinstall it from the app store then, sign into your Orbi app using your log in credentials.
Please keep us updated to the progress of this issue!
Best,
Kevin
Community Team
I've been experiencing this issue recently as well and have been searching for a resolution. I did delete and reinstall the app and STILL cannot login. It presents the same way. "login required", i give the password, and it says "Logon timed out..." :(
Hello JamesT608,
Thanks for providing that information!
Which Orbi app version do you have installed?
Best,
Kevin
Community Team
Orbi 2.45.0
iOS 18.4.1
iPhone 15 Pro MaxI've tested and can login using admin and my password from the web.
