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Forum Discussion
Solved
App refusing Password
Hi folks. I've had my Orbi system for years. Worked great all that time. I now have an issue where I can't access it using the App. It refuses whatever password I have. It works as usual from my...
The new app works perfectly 👍🏻
Hi Furry.
Thanks.
That’s a couple of things I tried before posting. No luck though.
Thanks.
That’s a couple of things I tried before posting. No luck though.
Hello JamesT608,
Thanks for providing that information!
Which Orbi app version do you have installed?
Best,
Kevin
Community Team
Orbi 2.45.0
iOS 18.4.1
iPhone 15 Pro MaxI've tested and can login using admin and my password from the web.
Can you give the last number in the version of the Orbi app please? 2.45.0.##
that's all i see in the app store. Not sure where to find the actual version info of the app, since it won't let me into the app ...
Hello JamesT608,
Thanks for providing that information!
Orbi App version 2.45.0 is the most recent app version. I will forward this information over to our experts for further review.
Best,
Kevin
Community Team
Has there been any progress on this problem.
I've deleted my App and reloaded the latest one.
Reset my Orbi to factory and updated it.
The only problem is using the App to access the Orbi.
Using a browser is fine.
Please keep trying Netgear
