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Forum Discussion

Follower

Jun 25, 2020

Armor activation

Hi - I have just installed RBR20 with two satellites. In the Orbi App I click on Security to activate...I get a window asking to activate trial, and then I get Error - Failed to subscribe. How do ins...

Aspirant

Aug 02, 2020

I'm having the same problem. When I attempt to activate Armor it times out and reads; "Failed to Subscribe"

FURRYe38
Guru - Experienced User
Aug 02, 2020
There is a dedicated forum for Armor as well for future reference:
https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor
https://www.netgear.com/landings/armor
Good Luck.
grimachek wrote:
I'm having the same problem. When I attempt to activate Armor it times out and reads; "Failed to Subscribe"
Christian_R
NETGEAR Employee Retired
Aug 05, 2020
Hello grimachek,

May you reinstall the Orbi app and reboot your router.

Christian
- grimachek
  Aspirant
  Aug 06, 2020
  I did both, and registered product. Still not working
  - Christian_R
    NETGEAR Employee Retired
    Aug 12, 2020
    grimachek,
    
    May you send me a private message with your email address and serial number.
    
    Thanks,
    
    Christian