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Forum Discussion

walshie's avatar
walshie
Follower
Jun 25, 2020

Armor activation

Hi - I have just installed RBR20 with two satellites. In the Orbi App I click on Security to activate...I get a window asking to activate trial, and then I get Error - Failed to subscribe. How do ins...
grimachek's avatar
grimachek
Aspirant
Aug 02, 2020

I'm having the same problem.  When I attempt to activate Armor it times out and reads; "Failed to Subscribe"

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Aug 05, 2020

Hello grimachek, 

 

May you reinstall the Orbi app and reboot your router. 

 

Christian 

  • grimachek's avatar
    grimachek
    Aspirant
    Aug 06, 2020

    I did both, and registered product.  Still not working

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Aug 12, 2020

      grimachek, 

       

      May you send me a private message with your email address and serial number. 


      Thanks,

      Christian