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Forum Discussion

Toddunger's avatar
Toddunger
Aspirant
May 01, 2025

Can’t log on to Orbi app

All of the sudden, I can’t log on to the Orbi app. It pulls up Face ID, then takes me to log on screen with admin as username. In every case it says that log on has timed out. I have restarted my system (it works), restarted phone, deleted and redownloaded app. Nothing works. I am in an iPhone 12.

2 Replies

  • KevinLiT's avatar
    KevinLiT
    NETGEAR Moderator

    Hello Toddunger,

     

    Welcome to the NETGEAR Community!

     

    I understand that you are unable to log into your Orbi app on your iPhone 12.

     

    We are aware that users with the iPhone are experiencing issues accessing the Orbi app.

     

    We ask that you use orbilogin.com to configure your Orbi network until a resolution has been found.

     

    Thank you for your continued patronage!

     

    Best,

    Kevin

    Community Team

    • Toddunger's avatar
      Toddunger
      Aspirant
      Thank you, this kind of thing drives me nuts so it’s good to know not just me 🙂