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Forum Discussion

kirkmc's avatar
kirkmc
Guide
Jul 30, 2022

Can log into Orbi via web browser, can't login via app

I've had an Orbi for more than 6 years, and have always been able to log into the admin console via Safari on my Mac. I just bought a new Orbi setup, and when I launched the app on my iPhone, it want...
kirkmc's avatar
kirkmc
Guide
Jul 31, 2022
No, the app fills in the user name with admin, then asks for the admin password.
ekhalil's avatar
ekhalil
Master
Aug 01, 2022

In the app, under >> Account Management >> Login Settings >> Do you have Two-Step Verification enabled? 

If not, then I recommend you to activate it and set the device as trusted device.