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Forum Discussion

Aspirant

Sep 15, 2020

Can not see all satellites on network map

I have one RBR50 and three RBS50. All of them work fine with the devices I connected. However, I only can see RBR50 and two RBS50 (missing one satellite) in network map on Orbi APP. My configurat...

Christian_R

NETGEAR Employee Retired

Sep 21, 2020

Hello DZ8888,

May you perform a factory reset on all your Orbi units and run through the setup assistant again. Please let us know the outcome. There is also a later firmware version for the RBR50/RBS50 units. Please update the firmware on your Orbi devices.

https://www.netgear.com/support/product/RBR50.aspx#RBR50%20(Orbi%20Router)%20Firmware%20Version%202.7.0.70%20(for%20US%20Region%20Only)

Regards,

Christian