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Forum Discussion

CrazyEddie's avatar
CrazyEddie
Apprentice
Aug 27, 2020

Can only connect via Anywhere Access

I initially set up the "primary" network (the one from the Xfinitiy cable modem) and the Orbi network with our family last name - SmithFamily and SmithFamilyOrbiMesh, respectively.  I figured that wa...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Sep 02, 2020

Hi CrazyEddie, 

 

The Orbi app monitors the Orbi's network within your home. You may need to reinstall the Orbi app if it is not connecting to your Orb router. 

 

Christian 

  • CrazyEddie's avatar
    CrazyEddie
    Apprentice
    Sep 03, 2020

    Thanks Christian. It is able to access the Orbi network, just not the one behind it.

    Christian_R wrote:

    Hi CrazyEddie, 

     

    The Orbi app monitors the Orbi's network within your home. You may need to reinstall the Orbi app if it is not connecting to your Orb router. 

     

    Christian