NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Stevepeck's avatar
Stevepeck
Follower
Aug 01, 2022

Cannot connect to Orbi App, but everything works through the orbilogin website RBK852

I've tried over 20 times to get the Orbi app to work on my iPhone 12 (updated to latest system OS 15.6), but the app still comes up with "Orbi not found".  Why?  Everything is working on the network ...
islandtodd's avatar
islandtodd
Aspirant
Aug 07, 2022

This does not help when the issue is trying to connect through the internet.  Other users are noting that when connecting to WiFi they receive 'not connected to the internet' messages randomly.  My devices connected to Orbit (cameras and such) do remain connected.  Issue still exists.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 08, 2022

https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message

https://community.netgear.com/t5/Orbi-App/Orbi-Web-Page-and-Orbi-app-Access-Status/td-p/2223085/jump-to/first-unread-message

 

OR https://community.netgear.com/t5/Orbi-App/How-to-report-a-bug-on-the-Orbi-App/td-p/2140980/jump-to/first-unread-message

islandtodd wrote:

This does not help when the issue is trying to connect through the internet.  Other users are noting that when connecting to WiFi they receive 'not connected to the internet' messages randomly.  My devices connected to Orbit (cameras and such) do remain connected.  Issue still exists.