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Forum Discussion
jeffrey_d
Jul 07, 2023Aspirant
Cannot sign in to my Netgear account in the Orbi app
I see posts several years ago about not being able to sign in the a Netgear account, but my issue is specifically from within the Orbi IOS app. I can sign in to my router in the app just fine, and I...
- Jul 07, 2023
Wow, I probably have not opened the app in a year and tried during a problem... Never heard of shaking the phone to submit a bug report, but it worked, and I did. Thank you.
FURRYe38
Jul 07, 2023Guru - Experienced User
There is a odd issue happening with Orbi app currently. NG is looking into this:
Possible this maybe effecting users gaining access to the app correctly.
I recommend you submit a bug report thru the current location in the app and let NG know what your experiencing:
jeffrey_d
Jul 07, 2023Aspirant
Wow, I probably have not opened the app in a year and tried during a problem... Never heard of shaking the phone to submit a bug report, but it worked, and I did. Thank you.
- FURRYe38Jul 07, 2023Guru - Experienced User
Ya I don't use it much, unless i'm testing. NG is working on the current problem. Maybe a side effect. Hopefully will be resolved soon.