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Forum Discussion
Cannot use Anywhere access any more
My Orbi Router Model RBR10 does not seem to have the Anywhere access feature any more. It was working some 2 or 3 years ago but now I cannot use or enable it. According to this article it would be ra...
Might try a full on factory reset on the RBR and RBS and setup from scratch using a wired PC and web browser:
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Once all setup again, then try to log in with Orbi app.
Thank you, I tried that already and that didn't work.
What mobile device are you using?
Happens with a different mobile device?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-messageI presume you can get the app to connect on a local connection?
I presume FW is up to date as well from there download site?
Might need to contact support about this.
Can also submit a bug report:
I have a Google Pixel 8 phone running Android 14. This is also a problem when connecting to the router with an ethernet cable and connecting via browser (actually only Firefox works) on my laptop, i.e. the option to add Anywhere access does not appear even if the manual clearly states on page 102 "Select ADVANCED > Advanced Setup > Remote Management". Remote Management cannot be found there. đ
So I guess this feature has been removed.
The user is correct. Netgear has removed Anywhere Access from the Android version of the Orbi 'app'.
(I believe this has been reported on the Forum already.)
Just now, I installed the Orbi app, version 2.41.2.4183 for the first time on a new Android tablet. Although connected locally, the Settings screen does not have an entry for Anywhere Access. Thus, there is no way to activate it.
My Android phone, running the same version of Orbi app, connects by default using Anywhere Access and says that Local Access is available. Anywhere Access appears on the Settings menu. If I attempt to disable Anywhere Access, the app refuses saying that it is necessary for connecting remotely. (duh)
I shook the tablet and created a Bug Report. (Takes a LOT of shaking to get the Bug Report to appear on a tablet!)
Thus, Anywhere Access can no longer be enabled on the Android version of the Orbi 'app'.
This is my Samsung Galaxy Tab 7 FE pad Android OS connecting to my 970 series Orbi system:
And same pad connected locally to the same Orbi system:
Shaking my pad up and down vertically a couple of times made the bug submit popup appear quickly.
