can't access orbi app

Please post about this in the Orbi app forum:

https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app

Thank you. 

Hi tom82t

Welcome to NETGEAR Community! 

What is the error message when you access the Orbi app? 

Can you access the router settings page via browser? 

I suggest to do the following steps: 

1. Go to Settings -> APPS then select Orbi APP
2. Select clear cache then clear data
3. Uninstall the APP
4. Reinstall the APP then try again.
 

Regards, 
Blanca 
Community Team