NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Forborn
Aug 18, 2021Follower
Cant connect to the orbi app
Hi, I am using my orbi in AP Mode as access points, When I open the orbi app it says 'Wifi not detected' and it acts as if I have never set up my orbi before. I am 100% connected to the right network...
FURRYe38
Aug 18, 2021Guru - Experienced User
Be sure your device is connected to the Orbi AP signal.
Uninstall the app and then re-install it.
Try installing the app on a different mobile device.
The app works in Router OR AP mode.
Forborn wrote:
Hi, I am using my orbi in AP Mode as access points, When I open the orbi app it says 'Wifi not detected' and it acts as if I have never set up my orbi before. I am 100% connected to the right network but the app just doesnt detect it. Ive tried following the steps in the help article but to no avail. I read that AP mode can affect this? but I see no reason why the app shouldnt work. I can access the web settings via the IP address perfectly fine but its really annoying that I cant use the app. If anyone can help that would be great. Thanks