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Forum Discussion

layer3's avatar
layer3
Aspirant
May 17, 2021

Can't Enable Remote Management (No Page Options)

Very simply put I can't enable remote management for my router,

  1. There is no checkbox to enable this remote management feature (i read the manual front to back gives instructions that dont exist),
  2. It is not labeled correctly it is labeled as "Web Services Management", Although i found a support post that mentioned this was a typo so i know i am in the correct place.
  3. The only thing presented on this page is "Local Management: Always require https", Nothing else


I have tried the following:

 

  • Log out / back in
  • Hard Refresh (browser
  • Restart Device
  • Factory Reset the device
  • Roll back firmware to first release
  • Upgrade Firmware back to newest
  • Installed Mobile app and enabled remote access
  • Dowloaded old version of net genie
  • accessed with a hard wire....

I need help im about to switch to WRT type OS version, or return the product. Legitimately frustrating. 





4 Replies

  • It would help to know which WiFi router this is.  (As the post appeared in the Netgear Orbi "app" community forum, one might assume that it regards an Orbi system, but......)

     

    The Orbi has three methods of remote management:

     

    • The Orbi "app" has a remote feature. (Not the Genie app).  This allows the app to access the Orbi router when not connected to the local LAN.  I find that the "app" has so little control over the Orbi that this is not much use, but that's just my opinion.
    • There is a Remote Management option on the Web Services Management page. (see attached image).
    • OpenVPN provides a way to connect to the Orbi LAN remotely and then log into the Orbi management web page.

     

    • layer3's avatar
      layer3
      Aspirant

      Apologies thought it was included it is a RAK70 AX6600 as the model,

      • layer3's avatar
        layer3
        Aspirant

        Attached here is the admin panel that is being displayed in difference to yours!