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Forum Discussion
Can't login to orbi app from two devices at the same time
Can't login to orbi app from two devices at the same time
Same credentials used for both login's. Both devices on same WiFi netværk. Second login fails.
All I do is to logon with the same id and pw as I used on the orbi app on the other device.
Is it necessary th make the new device known to orbi ahead of time. All the app i demanding is a login.
I am not able to read the error message provided. Only available for a few msec.
2 Replies
Do each mobile device get in separately, as in one at a time log in and accessing the Orbi system?
What mobile platforms are you using?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-messageTry the Locally Connected vs Anywhere Access on the Orbi app.
I just verified that two Android devices can open the Orbi 'app' and access an Orbi RBR50 at the same time, both with Anywhere Access and with 'Local' access.
This is in contrast with the web interface, which allows connection to only one IP address at a time. There can be multiple web browsers from the same IP address opening the web interface, but attempting to connect from a second IP address will drop the first connection(s).
I find entering passwords can be difficult on small phone screens. Did it give you the option for a "One Time" password?
