Can't login with correct credentials

Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in for 15 seconds then let go. Wait for the WHITE led to slowly pulsate on top of the RBR, then log in to orbilogin.com using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.

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majkinetor wrote:

There is no password recovery on that page

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When the credentials I enter are rejected three times in a row, the router display a page called Password Recovery.

The user enters the serial number from the product label on the bottom of the case, answers two security questions, and can then reset the password.  I have done this on my ancient RBR50, and it works.

Unfortunately, many users manage to go through the original setup and do not set up security questions. (How I got into the situation in the first place.)  After doing a full Factory Reset, during the next setup I was very deliberate about pulling down the menu to select each question, filling in the answer, and finally clicking "Apply".  I then went through the Password Recovery process to verity that it worked.... and it did.

After three rejections, does the Password Recovery screen not come up?

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majkinetor wrote:

There is no password recovery on that page

How interesting.  Chrome on Windows 10 (for me) shows the login window like this:

Either:

• Chrome is really different in different countries,
  No mention of IP address.  No comment on web site being insecure.
• The Login page is seriously different in different parts of the world
  No NETGEAR on my login page. (the credentials are filled in because I let the browser save them.  If someone gets to my desktop computer and would rather mess with my WiFi router than steal the silverware.... oh, well.
  One button for Login rather than two separate buttons.... OR....
• This popup is not from the Orbi web browser interface.  Perhaps from some other Netgear equipment, such as a modem?