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Forum Discussion

Royalh13's avatar
Royalh13
Star
Oct 28, 2022

Can't logon to Orbi - "Logon timed out, please try again" - FIXED!

It is ridiculous that Netgear's Orbi app STILL has this problem after more than 2 YEARS! https://community.netgear.com/t5/Orbi-App/Orbi-App-Android-phone-quot-login-timed-out-please-try-again/m-p...
Knotready's avatar
Knotready
Tutor
Oct 30, 2022
Use an iphone instead of Android to turn on anywhere access. Reinstall the app on Android and once you open the app, hurry and click anywhere access when it pops up
jtcommunity's avatar
jtcommunity
Star
Oct 30, 2022

Did that... well, using an iPad. Didn't even have to hurry to get to "anywhere access" because the Android app automatically chose this. My problem with the workaround is that I try to avoid "anywhere access" because I consider it less safe. Netgear should really do something about this issue.

  • cgherman's avatar
    cgherman
    Tutor
    Oct 30, 2022
    100% agree on Anywhere Access, it's a security concern. At some point I believe I turned it off, or it's broken, who knows. Hopefully the bug is fixed soon.