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Forum Discussion
Royalh13
Oct 28, 2022Star
Can't logon to Orbi - "Logon timed out, please try again" - FIXED!
It is ridiculous that Netgear's Orbi app STILL has this problem after more than 2 YEARS!
https://community.netgear.com/t5/Orbi-App/Orbi-App-Android-phone-quot-login-timed-out-please-try-again/m-p...
Jearbear
Oct 31, 2022Tutor
To help with troubleshooting, I'll mention that up to this point, I personally have...
- Rebooted the router five times
- Uninstalled and reinstalled the app three times
- Cleared the app cache twice
- Tried the app on an older phone with an older version of Android
Every one of these troubleshooting steps results in the exact same result. None of them has made any difference.
I also don't have "Anywhere Access" enabled, so I don't have that option in the Orbi app.
Netgear, please keep us updated. Thank you.
Garyst16
Oct 31, 2022Initiate
Same issue here with Android device. Asks for fingerprint and accepts it then asks for account log in information which results in the logon timed out issue. Uninstalled app, rebooted router. Same results. Just started today.