Can't logon to Orbi - "Logon timed out, please try again" - FIXED!

Dear community team,

The everywhere Access also does not work for me. The app hangs when I try it and I need to kill the app before I can try anything else. The only solution on Android is using an old version. I know for certain that Android 10 is working and 12 and 13 are not working. I do not have a device with Android 11 to see if that version is still operational.

But even if this option would have worked, the local option should also work. I normally do not have an option active that gives access to such a important service through the internet, that is for me a security issue. I have activated it (through the app on Android 10) to test it. I have my own VPN which I use to logon to my home network and then use the local options to access whatever is needed.

As you can see, we have tried it all, clearing the cache, clearing the data, un- and reinstalling the app even a complete factory reset of the device (which should not be needed, but okay) and nothing fixes this issue.

So I suggest you take a close look at the application and test it on all the different Android versions that are operational at the moment to make sure that app works as it should.

Thank you

Duncan