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Forum Discussion

Royalh13's avatar
Royalh13
Star
Oct 28, 2022

Can't logon to Orbi - "Logon timed out, please try again" - FIXED!

It is ridiculous that Netgear's Orbi app STILL has this problem after more than 2 YEARS! https://community.netgear.com/t5/Orbi-App/Orbi-App-Android-phone-quot-login-timed-out-please-try-again/m-p...
MichelH61's avatar
MichelH61
Star
Nov 02, 2022

I have been informed by NG Tech support that a new Orbi app update is due before November 12. What are your thoughts on this? 

CrimpOn's avatar
CrimpOn
Guru
Nov 02, 2022
MichelH61 wrote:

I have been informed by NG Tech support that a new Orbi app update is due before November 12. What are your thoughts on this? 

To get a new release of the app out by Nov 12 is probably "par for the course" in terms of a Quality Assurance process.  (although some would argue, "what's the point?" considering that this defective version got out the door with a pretty huge flaw)

  • CheleB's avatar
    CheleB
    Initiate
    Nov 02, 2022
    At a minimum they should be able to pull this version. And go back to the prior version. Then they can be sure to fully QA the next release fully and more adequately.