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Forum Discussion
Royalh13
Oct 28, 2022Star
Can't logon to Orbi - "Logon timed out, please try again" - FIXED!
It is ridiculous that Netgear's Orbi app STILL has this problem after more than 2 YEARS!
https://community.netgear.com/t5/Orbi-App/Orbi-App-Android-phone-quot-login-timed-out-please-try-again/m-p...
Lansing
Nov 11, 2022Tutor
Did some troubleshooting as I assumed it was on my end.
Rebooted router (a gazillion times)
Rebooted modem (a gazillion times)
Rebooted phone, apps and deleted / reinstalled
Nothing worked so I was ready to trash the thing until I read that this is an ongoing issue. What kind of company has their customers go through this much agony?
Submitted a trouble ticket. How about a fix?
Google Pixel 6Pro
- MichelH61Nov 11, 2022Star
You can do anything what NG may dictate you to do, but it won't solve the problem. My guess is that the underlying cause is Android itself, at least starting from version 10 and later. Android 13 does not let me log-in still.
Let's just wait for the scheduled next version of the Orbi app and see if NG has fixed this problem...