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Forum Discussion
Can't logon to Orbi - "Logon timed out, please try again" - FIXED!
It is ridiculous that Netgear's Orbi app STILL has this problem after more than 2 YEARS!
https://community.netgear.com/t5/Orbi-App/Orbi-App-Android-phone-quot-login-timed-out-please-try-again/m-p...
If it was that easy to solve the login problem everybody is facing here, somebody would have found that solution already. No no, neither uninstalling, removing cache, restarting phone nor anything else regarding the app and phone is working. The problem is inside the app. As I mentioned already: IOS version works with local connection, Android app doesn’t. Android only works if I activate “anywhere access” on IOS version and then start the Android app. It then connects via “anywhere access” automatically. If you switch from there to local access again the error message will appear on logon again.
My guts tell me the solution lies somewhere in Android version compatibility, as people in this thread have mentioned that the app is working on older phones (but perhaps that’s also older versions of the app?). Would be great if NG could accept that this really is a programming error somehow…
Amen, NG pay attention to what is being reported and look into real solutions not canned responses that just delay and frustrate your customers.
Cuebbing wrote:
Amen, NG pay attention to what is being reported and look into real solutions not canned responses that just delay and frustrate your customers.As far as I know, the only response from Netgear is post #110, reporting the new Apple app version. The rest of the discussion is us customers talking to each other.
