Can't logon to Orbi - "Logon timed out, please try again" - FIXED!

Same issue here.....noticed Orbi app "Logon timed out" error this morning.  Never had issues with Orbi app until today.

Issue -

Unable to login using admin credentials via Orbi app (Android).  "Logon timed out, try again later, reboot router".  However, logging in locally via web browser works without issue.

Possible Fix (Below steps worked for me. NOTE - turn OFF WiFi on Phone prior to start) -

1. On phone, opened Settings\all Apps\Orbi\Storage & cache

2. Cleared storage (alternative is to uninstall and reinstall Orbi app)

3. Launched Orbi app

4. By checking this box.....I agree

5. WiFi Auto Connect.....Allow\While using the app

6. Sign into existing account (Netgear)

7. Enter credentials.....Log In

8. Add trusted device.....Trust Device

9. Continue

10. Turn on TouchID.....Maybe Later

11. Go to Dashboard

12. WiFi Not Detected.....select Connect Via Anywhere Access

Connected, closed Orbi app, opened app; works okay now!

Steps 4 - 11 not too relevant and may be different on your device. Important step is to turn off phone WiFi to force Anywhere Access to show up during install/connection.

Not sure if this will work for anyone else, but hope it helps!