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Forum Discussion
Royalh13
Oct 28, 2022Star
Can't logon to Orbi - "Logon timed out, please try again" - FIXED!
It is ridiculous that Netgear's Orbi app STILL has this problem after more than 2 YEARS!
https://community.netgear.com/t5/Orbi-App/Orbi-App-Android-phone-quot-login-timed-out-please-try-again/m-p...
Royalh13
Oct 28, 2022Star
FYI - A little testing shows that the app probably isn't even trying to pass the logon information to the router.
I tried using an incorrect password for the admin login and instead of returning a message about an invalid password, I got the same logon timed out error...
Bayamon62
Nov 15, 2022Guide
Same issue on a Samsung S21+ app was removed and reinstalled, not working !
I used the wifi manager to access the router and the web interface works...app is pupu !
I used the wifi manager to access the router and the web interface works...app is pupu !
- FURRYe38Nov 15, 2022Guru - Experienced User
Can anyone let me know if this method works for Orbi app as it seems to for the Nighthawk app?
Same process...might help.
- GlennnnnNov 16, 2022AspirantI'm having the same issue. Is there any update on when the new Android app update will come out? I actually bought a new rbs50 today (already had an existing one but needed extra satellite)... That was before I knew of this issue... but now thinking I should return it if Netgear isn't going to continue supporting this product! Very frustrating!
- michaelkenwardNov 16, 2022Guru - Experienced User
Glennnnn wrote:
I actually bought a new rbs50 today (already had an existing one but needed extra satellite)...You should be able to set this up without the app.
How do I install my NETGEAR router using the router web interface? | Answer | NETGEAR Support
Can I install and manage my Orbi WiFi System without using the Orbi app? | Answer | NETGEAR Support
It is essential for some things, but not setting up a router.
Far from satisfactory for many people – some of us avoid apps where possible – but a stopgap until Netgear finally gets its act together.
This one has been going on for more than a month now. And some devices really do need the app for setup, as Netgear rushes to simplify (dumb down) the "user experience".